At Gadgets Avenue, we are dedicated to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, our Refund and Returns Policy outlines the conditions under which returns and refunds will be accepted.

Returns:

  1. Eligibility:

    • Items must be returned within 30 days of receipt.
    • Items must be unused, in their original packaging, and in the same condition that you received them.
    • Proof of purchase is required.

  2. Non-Returnable Items:

    • Gift cards
    • Downloadable software products
    • Some health and personal care items

  3. Return Process:

    • To initiate a return, contact our customer service team at order@gadgetsavenue.in.
    • Once your return is approved, we will provide you with a return authorization number and instructions on how to send your item back to us.

  4. Shipping:

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • Depending on your location, the time it may take for your exchanged product to reach you may vary.

Refunds:

  1. Processing Refunds:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

  2. Late or Missing Refunds:

    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company, it may take some time before your refund is officially posted.
    • Next, contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund, please contact us at [contact email or phone number].

Exchanges:

  1. Damaged or Defective Items:

    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [contact email or phone number] and send your item to: [return address].

  2. Wrong Items:

    • If you received the wrong item, please contact us immediately so we can correct the issue.

Gifts:

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us:

If you have any questions about our Refund and Returns Policy, please contact us at:

Gadgets Avenue
Email: order@gadgetsavenue.in
Phone: +91 88516 14956
Address: T-6, Palm Court, Greater Noida West, UP – 201306

Thank you for shopping with Gadgets Avenue